Shipping Policy
Thank you for shopping with Smith's! Here's everything you need to know about our shipping process:
Processing Time:
- Orders are typically processed and shipped within 1-3 business days of receipt, excluding weekends and holidays.
- Please note that processing times may be longer during peak seasons or promotional periods.
Shipping Methods:
- We offer standard shipping via [Carrier Name] for domestic and international orders.
- Expedited shipping options are available at checkout for faster delivery.
- Once your order has shipped, you will receive a tracking number via email to monitor the status of your shipment.
Shipping Rates:
- Shipping rates are calculated based on the weight of your order and the destination.
- Free shipping may be available for orders over a certain threshold. Check our website for current promotions and offers.
Delivery Time:
- Delivery times vary depending on your location and the shipping method selected.
- Domestic orders typically arrive within 3-7 business days after shipment.
- International orders may take 7-21 business days for delivery, depending on customs clearance.
Shipping Restrictions:
- We currently ship to [list of countries or regions where you ship].
- Please note that we are unable to deliver to P.O. boxes or military addresses.
Customs and Duties:
- International customers are responsible for any customs duties, taxes, or fees imposed by their country's customs department.
- We are not responsible for delays or additional charges due to customs clearance processes.
Lost or Damaged Shipments:
- In the rare event that your shipment is lost or damaged in transit, please contact us immediately so we can assist you in filing a claim with the shipping carrier.
Contact Us:
If you have any questions or concerns about our shipping policy, please don't hesitate to contact us at [email address] or [phone number].