FAQs

1. How do I place an order?

To place an order, simply browse our website and add items to your shopping cart. When you're ready to checkout, follow the prompts to enter your shipping and payment information. Once your order is confirmed, you will receive an email notification.

2. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure payment options through PayPal.

3. How can I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment on the carrier's website.

4. What is your return policy?

We offer a 30-day return policy for unused items in their original packaging. Please refer to our Return Policy for more information on how to initiate a return.

5. Do you offer international shipping?

Yes, we offer international shipping to select countries. Shipping rates and delivery times vary depending on the destination. Please contact our customer service team for more information.

6. How can I contact customer service?

You can contact our customer service team via email at [email address] or by phone at [phone number]. Our team is available to assist you with any questions or concerns you may have.

7. Do you offer gift wrapping?

Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout and add a personalized message for the recipient.

8. How can I stay updated on new arrivals and promotions?

You can sign up for our newsletter to receive updates on new arrivals, promotions, and exclusive offers. You can also follow us on social media for the latest news and updates.

9. Can I cancel or modify my order after it has been placed?

Once an order has been placed, it cannot be canceled or modified. However, you may be able to return or exchange items after they have been delivered. Please refer to our Return Policy for more information.

10. Do you offer wholesale or bulk ordering?

Yes, we offer wholesale and bulk ordering options for certain products. Please contact our sales team for more information on pricing and availability.